FAQ

1. What types of products do you offer?

We offer a wide range of fragrances and perfumes for both men and women. Our collection includes Eau de Parfum, Eau de Toilette, colognes, and other premium fragrance products from reputable international brands and professional perfumers.

2. Are your products authentic?

Yes. All products sold at Liz Fragrance are 100% authentic. We source our fragrances directly from trusted suppliers and authorized distributors to ensure quality and authenticity.

3. How can I place an order?

Placing an order is simple:

  • Browse our product catalog

  • Select your desired fragrance

  • Click the “Add to Cart” button

  • Proceed to checkout and enter your shipping and payment information

  • Confirm your order

You will receive an order confirmation email once your purchase is completed.

4. What payment methods do you accept?

We accept the following secure payment methods:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover, Diners Club

  • Digital Wallets: Shop Pay, Apple Pay, Google Pay, Meta Pay

  • Online Payments: PayPal

All payments are securely processed using encrypted payment systems.

5. Do you offer international shipping?

Currently, we only ship within the United States. We are actively working on expanding our shipping services to international destinations in the future.

6. What is your return policy?

Customer satisfaction is important to us. If you are not satisfied with your purchase, you may request a return within 21 days of delivery, provided the product is unused, unopened, and in its original packaging.

For complete return conditions and instructions, please visit our Return & Refund Policy page.

7. How can I track my order?

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor your shipment directly on the carrier’s website.

Customer Support

Support Time: 24/7
Email: info@lizfragrance.com

Business Address

Liz Fragrance
2900 Northwest 68th Street
Miami, Florida 33147
United States