Shipping policy
This shipping policy applies to United States (USA) orders only. By placing an order with Liz Fragrance, you agree to the terms outlined below.
Order Processing & Handling Time
Order Cut-Off Time: 3:00 PM (EST)
Orders placed before 3:00 PM (EST) are processed the same business day.
Orders placed after 3:00 PM (EST) are processed the next business day.
Handling Time: 1–2 business days (Monday to Friday)
Orders are shipped from our fulfillment center in Miami, Florida, United States.
Shipping Methods & Delivery Time
We use trusted carriers such as USPS, FedEx, and UPS to deliver your orders.
Estimated Delivery Time (USA):
Economy Shipping: 5–8 Business Days
Standard Shipping: 3–4 Business Days
Total Estimated Delivery Time: 3–10 Business Days (Processing + Transit)
Delivery times may vary during peak seasons or holidays.
Shipping Rates (USA)
Free Shipping
Free Economy Shipping is available on all orders of $100 and above.
Economy Shipping (5–8 Business Days)
Orders 0lb – 5lb: $7.90
Orders 5lb – 70lb: $19.90
Standard Shipping (3–4 Business Days)
Orders 0lb – 1lb: $8.90
Orders 1lb – 5lb: $9.90
Final shipping costs are calculated and displayed at checkout.
Change of Delivery Address
If you need to update your shipping address, please contact us within 24 hours of placing your order.
Once the order has been shipped, the delivery address cannot be changed.
Order Tracking
Once your order has been shipped, a tracking number will be sent to your email within 24 hours.
You can track your shipment until it is delivered.
Order Cancellations
Orders can be cancelled before dispatch.
If your order has already been shipped, please refer to our Refund Policy.
Damaged Parcels
If your package arrives damaged, please refuse the delivery if possible and notify the courier immediately.
If the package was delivered in your absence, contact our support team for further assistance.
Customer Support
Support Time: 24/7
Email: info@lizfragrance.com
Business Address
Liz Fragrance
2900 Northwest 68th Street
Miami, Florida 33147
United States
Product Authenticity Guarantee
We only sell authentic and original branded fragrances.
We do not sell counterfeit or replica products.